FREE CANCELLATION UP TO 24H BEFORE THE ARRIVAL DATE:
Between 01/01/2020 and 28/05/2020 except Easter Week 2020 (03/04/2020 to 11/04/2020) and from 20/09/2020 and 31/12/2020.
Cancellations more than 24 hours prior to the scheduled arrival have NO CANCELLATION FEE. For cancelations within the 24 hours prior to the arrival or non- show, the establishment will charge a fee equivalent to one night’s stay (the one with the highest value).
FREE CANCELLATION UP TO 15 DAYS BEFORE ARRIVAL DAY:
From 04/06/2021 to 18/09/2021 . Our policy will only have effect on cancellations taking place less than 15 days prior to the day of arrival.
Cancellation fees are the following:
Cancellations between 14 to 10 days prior to the arrival: 5% Cancellations between 9 to 3 days prior to the arrival: 15% Cancellations on the 48 hours prior to the arrival: 25% No-show: 100%
* All percentages are calculated based on the total price of the stay.
PAYMENT BY CREDIT OR DEBIT CARD:
We accept payments through physical credit or debit cards of: Visa, Master Card or Maestro. We do not accept cards from other payment companies and neither virtual cards.
PAYMENT BY TRANSFER OR METALLIC:
It is also possible. For this it is necessary to make your reservation via telephone. You can also do it in person at any of our establishments pre-paying in cash at the reception(SUBJECT TO AVAILABILITY).
* For some dates and / or sales channels it will be necessary to make a previous deposit.