Cancelling on special season autumn/ winter
Between October 1th 2018 to April 30th 2019 and from September 24th to October 31st 2018 except Holy Week 2019 (04/12/19 to 04/20/19).
Cancellations more than 24 hours prior to the scheduled arrival have NO CANCELLATION FEE.
For cancelations within
the 24 hours prior to the arrival or non- show, the establishment will charge a fee equivalent to one night’s stay (the one with the highest value).
Cancellations for the season on the rest of the year
From May 28th 2018 to September 23rd 2018. Our policy will only have effect on cancellations taking place less than 15 days prior to the day of arrival. Cancellation fees are the following:
Cancellations with more than 10 days but less than 15 to the day of arrival: 5%;
Cancellations within 9 to 3 days prior to the arrival: 15%;
Cancellations on the 48 hours prior to the arrival: 25%
All percentages are calculated based on the total price of the stay.
Cancellation of non-refundable reservations:
Non refundable reservations will be paid entirely at the moment of booking. Cancellation expenses will be100% at any time of cancelling. Modification of dates will have an extra charge of 20€ each, to which will also be added the corresponding amount of the change of price, in case it is higher in the new dates and will always depend on availability.